PHILIP BAKER

LAS VEGAS, NV

khalilb@yahoo.com

March 14, 2009

Andy Karpf

SER Realty, LLC
2850 W. Horizon Ridge Parkway #200

Henderson, NV 89052

Dear Andy,

I want to thank you personally for the great service you provided me in my recent search for a home.   I say home, not house, because I am not a flipper, investor, or rich enough to have more than one home.  This is the culmination of a lifetime desire to won my own home, where I can provide a safe and nurturing environment for myself and my family.

I thoroughly enjoyed working with you, Andy; I know sometimes I may have tried your patience, but you never let on...  you were always cheerful and engaging.  I think you are very good at communicating with clients, and I wish you a long and successful career.

Please attend our housewarming to be held in a few weeks; we want you to share in our good fortune and happiness.  Both Lolita and I will remember your help to us for a long time to come.

Sincerely,

Philip Baker

PHILIP BAKER

LAS VEGAS

Khalilb17@yahoo.com

March 14, 2009

Steve Roberts, Broker/Owner SER Realty, LLC

SER Realty, LLC

2850 W. Horizon Ridge Parkway #200

Henderson, NV 89052

Dear Steve,

I want to take this opportunity to thank you heartily for you and your company's assistance in my search for a home.  Having dealt with real estate agencies in 2004 during the " bubble", I was treated in a lackadaisical and demeaning manner; with SER Realty, that was most certainly NOT the case.

By chance, Andy Karpf, your associated real estate agent, was present at Debra Johnson's mortgage/real estate seminar; I immediately recognized in him a personality that I could work with, and chose him (and your agency) to help me search for a home.  I found Andy to be warm ad engaging, and completely responsive to my requests and needs.  He never stopped smiling, and honored all his engagements and appointments with me.  I believe him to have directly contributed in the success I had in finding that home that I needed.

I want to commend you for having the acumen of associating with Andy; I wholeheartedly endorse him in his present career, and feel sure that he will help you and your company t advance your business goals, not to mention serve a growing number of homebuyers in this post-bubble economy.

I wish the both of you well, and want to invite you to our housewarming to be help in the next few weeks.  I know that you have moved on, and served many more clients since helping me to find my home; but I believe that you and Andy should share the ambience and goodwill that I and my extended family feel now that we have moved in.

With warm regards,

Philip Baker